Terms and Conditions

Riverbase Counseling Terms and Conditions

Effective Date: May 1, 2025

These Terms and Conditions govern your use of the services provided by Riverbase Counseling. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By utilizing Riverbase Counseling’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Riverbase Counseling provides mental health counseling services to individuals, families and groups. The specific services offered may vary and are detailed in our separate service descriptions.

3. Confidentiality

We are committed to maintaining the confidentiality of your information. Our counselors adhere to strict ethical guidelines regarding client confidentiality, as outlined in the relevant professional codes of conduct.

4. Payment Terms

Payment for services is due before the beginning of each session. Detailed payment policies are available upon request.

5. Cancellation Policy

To ensure fairness to all clients, we require 24-hour notice for cancellations. Failure to provide adequate notice may result in charges for the missed session.

6. Disclaimer of Liability

Riverbase Counseling strives to provide high-quality services. However, we are not liable for any damages arising from the use of our services. Our services are intended to support, not replace, professional medical advice.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Arkansas.

8. Amendments

Riverbase Counseling reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at 479-214-4319 or riverbasecounseling@outlook.com.